Privacy Policy

Last Updated: September 2026

Chroma Salon respects your privacy and is committed to protecting the personal information you provide to us through our website, service-request forms, email communications, text messaging, and other interactions with our business.

This Privacy Policy explains the types of information we may collect, how we use that information, and how we protect it.

Information We Collect

When you interact with Chroma Salon, we may collect information you voluntarily provide, including:

  • Your first and last name

  • Email address

  • Telephone number

  • Preferred appointment or service date and time

  • Requested salon services

  • Stylist preference

  • Information you provide within service-request forms or communications with us

  • SMS communication preferences and consent

  • Other information necessary to respond to your salon service request

We may also collect basic technical information associated with your use of our website, such as device type, browser information, referring pages, website interactions, and similar analytics information.

How We Use Your Information

Chroma Salon may use information you provide to:

  • Respond to service and appointment requests

  • Route your request to the appropriate stylist

  • Communicate regarding scheduling and availability

  • Confirm receipt of a service request

  • Send service-related appointment confirmations, reminders, or updates when you have consented to SMS communication

  • Respond to questions and customer-service inquiries

  • Maintain customer records

  • Operate and improve our website and customer experience

  • Protect against misuse or unauthorized activity

  • Comply with applicable legal and regulatory requirements

Submitting a service-request form does not guarantee or confirm an appointment unless Chroma Salon or the selected stylist separately confirms the appointment with you.

Email Communications

If you provide an email address when submitting a service request, Chroma Salon may use that email address to provide information directly related to your inquiry, service request, scheduling, or appointment.

SMS Messaging Program

Chroma Salon LLC, operating as Chroma Salon, offers an optional non-marketing SMS messaging program for customer-care and service-related communications. If you opt in, you may receive service-request confirmations, appointment scheduling messages, appointment confirmations, appointment reminders, and service-related updates. Message frequency varies based on your interactions with Chroma Salon.

Salon stylists who separately agree to receive them may receive SMS notifications about new customer service requests so they can contact the customer. These notifications are not sent to customers.

Consent to SMS messaging is optional. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information collected as part of the SMS messaging program is used solely to send you the service-related communications you have consented to receive.

You may submit a salon service request without agreeing to receive automated SMS communications.

You must be at least 18 years old  or older to use Chroma Salon's SMS messaging service.  

Message Frequency and Charges

Message frequency varies depending upon your interactions with Chroma Salon, service requests, and appointment activity.

Message and data rates may apply to messages sent to or from Chroma Salon. Message frequency varies. If you have questions about your text or data plan, contact your wireless provider.

Contact your wireless provider if you have questions regarding your text or data plan.

SMS Opt-Out

You may cancel SMS communications at any time. To stop receiving messages, reply STOP to any text message from Chroma Salon. After you reply STOP, you will receive confirmation that you have been unsubscribed and will no longer receive SMS messages from us unless you opt in again.

After you send STOP, you may receive a confirmation that you have been unsubscribed. After processing the opt-out, Chroma Salon will no longer send SMS messages to that number unless you later provide consent again.

Message and data rates may apply to messages sent to or from Chroma Salon. Message frequency varies. If you have questions about your text or data plan, contact your wireless provider.

SMS Help

For assistance, reply HELP or contact Chroma Salon using the support contact information provided below.

You may also contact:

rebeccamcgee710@yahoo.com

or contact Chroma Salon through:

https://chromasalon.studio

For information about how Chroma Salon collects, uses, and protects personal information, please review our Privacy Policy.

Carrier Responsibility

Carriers are not responsible for delayed or undelivered messages.

Privacy

Your privacy is important to Chroma Salon.

Information collected through Chroma Salon's website, forms, email, and SMS program is handled according to our Privacy Policy.

Read the Privacy Policy here:

https://chromasalon.studio/privacy-policyService

Service Providers

We may use service providers to help operate our website, communications systems, appointment-request processes, email services, SMS services, analytics, or other business operations. These providers may process information only as necessary to provide their services to Chroma Salon.

SMS opt-in data and consent are handled according to the mobile-information provisions above.

Data Security

Chroma Salon takes reasonable administrative and technical measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

No internet-based system or electronic communication method can be guaranteed to be completely secure.

Data Retention

We may retain information for as long as reasonably necessary to provide requested services, maintain business records, resolve disputes, comply with legal obligations, and operate our business.

Cookies and Website Technologies

Our website may use cookies or similar technologies to provide website functionality, understand site usage, and improve visitor experience.

Your browser may allow you to restrict or disable certain cookies.

Your Choices

You may contact Chroma Salon to request that we update or correct personal information you previously provided.

SMS recipients may opt out of SMS communications at any time by replying STOP.

Changes to This Privacy Policy

Chroma Salon may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

For questions regarding this Privacy Policy or Chroma Salon's handling of personal information, contact:

Chroma Salon LLC

Chroma Salon
Miramar Beach, Florida
Email: rebeccamcgee710@yahoo.com
Website: https://chromasalon.studio
Phone: +1 (850) 842-1742